Insurance covers your package through USPS, in the case it is lost, stolen, or delivered to the wrong address. You will recieve your tracking number and work with USPS.
Please read our return and refund policy.
INSURANCE
All sales are final, due to limited supply of each collection we cannot replace an order.
Every order is carefully packaged and sercured with our gaurentee. Once an order is packaged, and shipped you will recieve a tracking number via email with an estimated 5 days first class shipping option from USPS. Therefore we are not responsible for lost or missing packages thereafter, we encourage you to purchase insurance at check out in the rare case an order arrives damaged to make a claim with the postal service.
We value your purchase, and support to our shop and want to assist in any way we can, please reach out immediately when an issue arises, at isabellarosedesignco@gmail.com